The 2008 mowing season is from March 3 to November 14, 2008. Once you are set up with us, we will e-mail you a copy of your mowing season calendar showing your mow days/weeks as set up in our scheduling system.
Prices listed on the Pricing page are for customers who pre-pay for services or who have credit card or check draft information on file.
All prices listed are before applicable sales tax.
For customers with weekly or bi-weekly service, pre-payment is preferred. Less than 4 services require credit card or check draft information for immediate payment upon completion of work. Alternatively, you may set up a billing account, for which payment is due always on or before the 15th of the month. To ensure prompt payment, we require your credit card or checking account draft information on file. If your payment is not received by the 22nd, we will charge your credit card or draft your checking account for the amount on your statement plus a $10.00 late and processing fee.
We accept the following methods of payment on-line:
- Pay-By-Check
- Pay using Visa or Mastercard
- Pay using PayPal
- When you pay on-line through PayPal, a convenience fee of 3% of the amount due plus $0.31 per transaction will be added to your payment.
We work Monday through Friday. If necessary, we will use Saturdays to help make up for any rain delays. We will be in certain neighborhoods on certain days, and will provide you with a specific service day for your lawn. We make every effort to maintain the same route every week. Once we are into full growing season and our customer base route has filled up, our crews will attempt to arrive about the same time each week. Several factors can affect our schedule, so we cannot guarantee an exact time or specific time range each service day.
Because we follow a strict schedule, we don’t have the luxury of “taking off” on holidays or when it lightly rains. We mow in light rain or after the rains subsides. Be aware that only you can make judgement if it is too wet to mow on rainy days. You must call or e-mail us in advance to skip a mow, not when we show up, otherwise a trip charge will still apply.
If you skip a service, your next mow will be your next scheduled day. Typically, if it rains heavily throughout the day, we will be there the next day, weather permitting. If it rains any day in the week prior to your mow day, your mow day could be pushed forward one day as we work to get back on schedule.
If for any reason, you need to re-schedule, cancel or skip a service, please contact us at least 24 hours in advance by phone, or e-mail us at
No same day cancellations are accepted. There is no obligation by either party to continue service and you may cancel service at any time. We hope that you stay with us for the entire season, and we promise to make every effort to earn your business loyalty. However, if you cancel with us before the 4 mowing minimum, the less than 4 mowing rates will apply.
Lot sizes are determined by utilizing either the Collin and/or Denton County Central Appraisal Districts websites. See our Pricing page which will apply to most lawns for pricing. For larger lots or lots with multiple levels or excessively steep areas, or any lot that is out of the normal characteristic for our area, please fill out the Request For Service form and we will be happy to assist you with a personalized quote for your lawn.
We strive for your complete satisfaction with every service we provide. While we are unable to give refunds or credits, we will send the crew back to correct any reasonable service issues, without any additional charges, provided that you contact us within 24 hours of the service. Otherwise, we will consider the work satisfactory. If you contact us after 24 hours, we will talk to our crew about your complaint in order that it will be corrected on your next service.
Bi-weekly services are offered, but we do not recommend this service, especially in the faster growing portion of the season (May - August). Your yard growth may vary due to a variety of conditions, i.e. watering and fertilizing schedules, etc. We also will not cut the grass shorter than industry accepted standards, which recommends only cutting 1/3 off the grass height each mowing. Bi-weekly servicing lends itself to such problems and complaints as the following: grass clumps, excessive grass clippings, grass lines or ridges which appear that we skipped while mowing, and the appearance of an uneven cut in the yard. Unfortunately, we will not be able to send crews back to correct these issues or guarantee these services as we do on our weekly services.
If there is any property damaged by our crew, the most common being hidden sprinkler heads, please contact us immediately, within 7 days, so we can make a timely professional repair at our expense. ** We will not honor any request for repair expenses for damaged property that we were not made aware of and allowed to rectify beforehand. ** If we are unable to repair the problem professionally we will make arrangements to hire someone who is qualified.
Your gate must remain unlocked for the full day of your regularly scheduled service. If you prefer not to unlock your gate, we recommend that you use combo locks and that you provide us with the password or combination. Sorry, we are unable to send our crews back or issue any credit for not mowing inside a locked fenced area.
We appreciate your letting us know if you have any pets that are kept outside so that the crews will be aware of them. Our crews will make every effort not to let your pet through the gate, but we cannot guarantee your pet will not escape from your yard. Please leave your pet inside on your scheduled service days. Please pick up all pet droppings, toys, large bones, large rocks, etc. the day before we mow. If hit by a lawn mower, objects like these in your yard are hazardous to our workers and others. Serious damage can occur to your property, our equipment or our crews.
